Commercial Insurance - Testimonials
"Your commitment to my company and me is laudable. It is impressive that you are not just telling me to beef up safety for my sake, but you guys demonstrate your commitment as well. I know customer service. I breathe it, live it, preach it, hire for it, reward for it and base my business model on it. I also can recognize it. I am sure that I could buy my insurance and bonding from anyone and could push hard to get very competitive rates, but with you I also get an "off balance sheet" asset. You are my advisors that look out for my best interest. I am very proud to tell people when they ask who I use and why I use them.
I haven't said it enough over the years, but THANK YOU and I mean it."
James Miller, Salem Glass Company
"You should know that Darren Ambler went way above and beyond the call of duty recently in helping me with a high priority issue for one of my clients. Not only is the client not one of Eastern Benefits’ accounts, but the client actually contracts with another broker who was unable to obtain exactly what my client wanted. Darren discreetly made inquiries on my client’s behalf despite all the other demands on his time. Darren devoted his efforts to helping me with something important to me but with which Darren had no connection and could expect no gain – except for goodwill. I’m sure that this type of behavior on Darren’s part doesn’t come as any surprise to you, but this level of customer service is commendable, as is the workplace you’ve created at Eastern Benefits that fosters it."
Robert Merriam, Insight Performance, Inc.
"Hi Brian Canto, Thanks again for your quick response to my episode dealing with the RMV this week. As you know, we’ve been doing business with Eastern Insurance for several years. The reason is simple. You provide prompt, courteous and competent expertise in a consistent and professional manner. This was most recently displayed in my dealing with the above mentioned personal vehicle transaction involving my daughter. When I called on New Year’s Eve day to ask a question regarding the timing of this transaction, my call was transferred to Jennifer Rogers whom I had never spoken with prior to this saga. She answered all my questions and set my mind at ease. I was very impressed with her knowledge of the information I was throwing at her but more by her genuine sense of caring. How refreshing. Often times we neglect to express appreciation for a job well done. I did not want to let that happen in this instance"
Mike Pizzotti, Pizzotti Brothers, Inc.
