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Cassandra Koegel Employee Spotlight Eastern Insurance Group

By Nina Terenzi, Apr. 05, 2022
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What brought you to the insurance industry and eventually to Eastern Insurance?

Cassandra: When I started at Framingham State University, I wanted to teach high school math. In my sophomore year, however, I got a bad concussion and lost some of my memory—an unexpected challenge that also allowed me to rethink my future. At the time I was already interning at Eastern Insurance on my summer/winter breaks. In this new light, I decided to obtain a business degree.   

I began my career interning at Eastern Insurance while I was in college and after graduating, I joined Arbella Insurance Group where I worked in customer service. It wasn’t long before I realized I wanted to pursue my Property and Casualty license. I was always a bit jealous that the agents were the ones with the direct contact to be able to help the customer. Starting on the carrier side, however, gave me a great opportunity to learn the operations from the point of the insurance company. I grew a lot at Arbella during those five years and was able to build up my skills. After that, I accepted a position at the Massachusetts Association of Insurance Agents (MAIA) and through this experience, I realized how much I missed being an agent.  

When the opportunity at Eastern came about it seemed like a perfect fit. To be honest, it was a pretty easy sell. My family has trusted Eastern for as long as I can remember—the organization has been a part of my life for 30 years.

What’s your involvement with the Young Agent’s Committee?

Cassandra: The Young Agent’s Committee’s goal is to educate young professionals on how to expand their industry knowledge and encourage them to network and build careers in the insurance industry. The MA Young Agents Committee is a volunteer committee, and we focus on several different initiatives throughout the year.  For example, we do a lot of community service and try to excite young people about the insurance industry. I’m delighted to add that our work in communities has for the past two years been recognized and awarded by the National Association.

I joined the MA YAC in 2017. Two years later, in 2019, I was elected to the National Young Agent’s Committee which was a very humbling and exciting experience. I was the first Massachusetts young agent ever elected to the board! The National Young Agent Committee is made up of five agents who oversee all of the young agent committees across the entire United States. I oversee 13 states, primarily in the Northeast Region. Our committee is also responsible for planning and hosting the Young Agent Leadership Conference every September.   

Through my involvement with YAC, I have been able to make connections in all 50 states. It’s been really easy to get involved and the networking has been incredible for me.

What advice would you give someone considering a career in insurance?

Cassandra: To ‘Go for it!’ This industry offers careers that you can put your whole self into. Whether you work at a carrier or at an agency you will find an incredible number of resources to help you keep learning and growing. Take advantage of every opportunity that the insurance industry offers - it’s not going away and is constantly evolving to meet the needs of real people. So many skills are transferable to a career in insurance; whether you have a background in technology, public relations, or finance, there is an opportunity for you. If you’re just starting out in insurance, I’d say, “Congratulations! You made the right decision! You’ll look back in 20 years and be so happy that you took this path.”

Eastern Insurance has made a commitment to give back to the community through its “Join Us For Good” mission, in partnership with Eastern Bank. What organizations do you feel strongly about supporting?

Cassandra: One of the most exciting organizations I’ve encountered through my work with the National Young Agents Committee is called INVEST. It’s part of the Independent Insurance Agents & Brokers of America (BIG “I”). INVEST fosters the next generation of insurance professionals. Im working with them now to create a series of four to five informational videos to be shown to high school and college students across the U.S. The videos are meant to illustrate various job types and professional opportunities that exist within the insurance industry so people can see how their skills and interests might fit in. It’s not all about being an insurance agent! For example, if you’re good with numbers, you might work on the accounting side of the industry. If you like cars, why not think about being an adjuster? Maybe drawing or writing is your thing—hey, every insurance company/agency needs branding and marketing! The point is, there are countless ways to use or develop your skills within this amazing industry. Dive in!

What do you enjoy doing when youre not working?

Cassandra: Oh, I love building things and am very DIY about it! I also love sports, as I played field hockey in college, and I like to golf. Spending time with my family is extremely important to me.  I truly don’t know what I’d do without them.  Of course, I love to be with my friends. And I hope to get a puppy soon!



What Cassandra’s coworkers say…!


Cassandra’s drive and energy are critical to the success of our business development. These attributes will also greatly contribute to our goals for organic growth.

-Dennis Gilligan, Executive VP of Sales

Bringing Cassandra on-board in our newly created Business Development role was one of the easiest decisions to make. She embodies our mission to provide exceptional service and deliver insurance solutions to our customers. She also demonstrates authentic passion for building meaningful relationships. We can’t wait to watch Cassandra grow with us for years to come.

-Nina Terenzi, VP Corporate Communications & Training Manager

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