Client Service

At Eastern Insurance, our clients' satisfaction is our number one priority. We offer 24/7 claims and customer service when you need it. From the most basic question to a multifaceted, complex need, our professional and dedicated staff can help.

We offer a wide range of insurance plans from more than 50 dedicated insurance carriers. Our professional staff will help you evaluate your current coverage and provide you a competitively priced comprehensive product. We can help with specialized insurance needs too, for a wedding, flood, valuable collections and more. Let Eastern Insurance help you protect all the good in your life.

Call us today at 1-800-333-7234 to learn more.

Self Serve

Looking to submit a claim online? Pay your bill online? Visit our carrier page, find your carrier, and visit the page that you need without the help of a customer service representative.


Do you have a potential claim? Click for our claim service center. We'll guide you through every step and make your experience as smooth as possible.

Account Review

As your life changes, your insurance needs change, too. We can give you a comprehensive account review to make sure you have the best protection at the lowest possible price.


If you ever have a billing question, just click here and we'll take care of you right away.

Policy Changes

Do you have a simple change to your policy? Did you purchase a new car or pay off your old one? Need to add that newly licensed driver? Just click here and we'll make sure your coverage is updated, hassle free.   

Insurance Forms

Quick links and easy access some of the most commonly used forms related to insurance.

Connect to the MA Registry of Motor Vehicles

Looking to renew your vehicle registration or driver’s license, request a duplicate registration, inquire about a title or more? Connect here.