Commercial Lines Claims Management

A staff of claim professionals is available to work with you and the insurance carrier to:

• Ensure prompt reporting to your insurance carrier.
• Assist in emergency property restoration and cleanup response
• Negotiate coverage issues with insurers to obtain favorable results
• Facilitate carrier and agency claim loss analysis and reviews
• Monitor reserves and claim handling of litigated workers' compensation claims

Claim Reporting Options

Workers Compensation Claims

• Click here to contact the insurance company directly to put them on notice of the claim. We will then be notified of your claim by the insurance company.

Massachusetts Workers’ Compensation reporting form

All Other Commercial Claims

• Contact Eastern Insurance Group

  Phone: 1-866- 510-1112
  Fax: 508-655-8163
  E-mail: Commercial_Claims_DL@Easterninsurance.com

Helpful Links

Massachusetts Motor Vehicle Crash Report

As your independent agent, we'll do our best to make your claim experience a smooth one. If you think you're not being treated fairly, need some help along the way, or want to share your positive experience with us, just let us know! We're always here for you.