About Us

About Eastern Insurance

We’re Here for You – With more than 300 trained professionals and a 24/7 claims and customer service center, we provide industry-specific expertise, direct access to claim status, seamless follow-up with more than 50 major insurance companies, and much more.

In Your Backyard – With our headquarters in Natick, MA, and with 22 additional locations from Gloucester to Sturbridge to Hyannis, we offer convenience no matter where you live. Find your closest Eastern Insurance office.

Giving Back to Our Communities – By volunteering our time and donating funds, we show our support for the same local charities and organizations that are important to you. Through the Eastern Bank Charitable Foundation, we contribute 10 percent of our net income over time to benefit these charitable organizations throughout eastern Massachusetts. Learn more about our charitable giving.

Always Striving for the Best – Our business has been recognized by the Boston Business Journal, Banker & Tradesman, and The Boston Globe, among other publications. We’ve also been an Accredited Business with the Better Business Bureau since 2001. View all our recent achievements (See text below).

Our History

Founded in 1989, we have grown to become one of the largest independent insurance agencies headquartered in New England, with dedicated, highly skilled employees ready to serve your personal, commercial, and benefits needs.

Growing the business by staying true to our customers – We accomplish this by providing our clients with top-quality products, extraordinary customer service, and exceptional pricing and value.

Committed to doing what’s best for our customers, employees, and communities – At Eastern Insurance, we are devoted to our customers and employees and the communities we serve. Each year, we contribute 10 percent of our profits with the Charitable Foundation to benefit local groups and organizations.

A leader in the field – By working directly with more than 50 regional and national insurance companies, we can deliver the right program for you.

Awards and Recognition

  • 2013 – Business Insurance ranks Eastern Insurance Group LLC as the 48th in the top 100 brokers
  • 2011 – Eastern Insurance named area’s 4th-largest insurance agency by the Boston Business Journal
  • 2011 – Eastern Insurance ranked among the top 100 Women-Led Businesses in Massachusetts by the Boston Business Journal
  • 2010 – Eastern Insurance named 36th-Largest Insurance Broker of U.S. Business by Business Insurance