With over 10 years of experience, Michelle Nelson has an extensive knowledge of the employee benefit implementation, enrollment, integration, and administration. As the Vice President overseeing our Benefits Administration team, Michelle is responsible for overseeing Eastern’s growing technology solutions team, consulting with clients on appropriate benefits admin solutions, and maintaining the existing client portfolio.
Prior to joining Eastern Benefits Group, Michelle worked in sales and client retention for employee benefit carriers, across a myriad of employee and employer products. She knows that simplifying benefits communication and administrative workload reduces the stress of the enrollment experience on all sides and improves outcomes. Michelle’s clients and team benefit from her product knowledge and attention to detail.
Michelle holds a Bachelor of Fine Arts from Montserrat College. In addition to her work in Benefits Administration, she works as a mentor to young colleagues. Michelle resides in Medfield, MA with her husband and son.